From Vision to Consumer
Bridging Strategy & Execution for FMCG Brands

As a Design Expert with both agency and manufacturer experience, I support you in bridging strategy and execution for your regional or global FMCG brands.

Most service design consultants stop at the strategy. I don’t. I support your vision from boardroom concept to market reality, making sure every brilliant idea actually works by fitting your consumers’ and customers’ expectations and is easy to implement according to your resources, capabilities, and external partners.

Quality Marketing Solutions

Build future for your company

Service Design & Design Governance

Bridging Strategy and Execution for FMCG Brands

As a Design Expert with both agency and manufacturer experience, I support you in bridging strategy and execution for your regional or global FMCG brands.

Most service design consultants stop at the strategy — I don’t. I take your vision from boardroom concept to market reality, making sure every brilliant idea actually works by fitting your consumers’ and customers’ expectations and is easy to implement according to your resources, capabilities, and external partners.

Clients Test

Emmanuel Potier

Design Service Consultant

Two Levels of Partnership, One Seamless Journey

Service Design & Design Governance

Creative & Strategic Service Design

We transform business challenges into human centered experiences, aligning customer needs with every touchpoint for scalable profitable growth.

Strategic Governance

Bridge the gap between strategy and execution by rethinking business models, process, ressources, clients & market expectations, creating an ethical and sustainable experience for everyone.

Creative Problem Solving

Uncover insights through huma centered research and co-create actionable solutions that deliver measurable business outcomes.

Implementation architecture & AI

Smart interconnection with external partners, leveraging data and AI adapted to next generation of suppliers to ensure your ideas reach the market on time at the righ place for the right audience.

Empowering Your Business with Strategic Solutions

Find Answers to Common Questions About My Services

FAQ

Get answers to common inquiries about my services and how i can support your business growth. Whether you’re planning a new service launch, expanding to new markets, or transforming your customer experience, my approach ensures your strategy actually ships and delivers measurable results.

I help companies bridge strategy and execution through Service Design and Design Governance. From creative problem solving to implementation architecture, i ensure your ideas move seamlessly from concept to market success.

My approach combines strategic thinking and hands-on execution to create customer experiences that drive measurable results  improving efficiency, customer satisfaction, and overall business performance.

I support mid-market companies scaling internationally as well as global FMCG brands launching innovation projects or strengthening their design systems.

When should we meet:

• New Service Launch: From concept to launch and optimization

• Digital Transformation: Seamlessly integrate digital and physical experiences

• Market Expansion: Adapt services for new markets while staying true to your brand

• Business Model Innovation: Build new revenue streams through service-led offerings

• Acquisition Integration: Align service experiences across merged organizations

• Customer Experience Overhaul: Transform customer journeys end to end

I act as your dedicated design partner, collaborating closely with your internal teams and external vendors. My goal is to strengthen your organization’s design capabilities while ensuring every project delivers results on time and in full.

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Portfolio

Where Strategy Meets Design

Each project is an opportunity to elevate your brand, create meaningful design experiences for your consumers and to improve your internal data management, KPIs, process and Governance.

Ready to explore how we can elevate your next project?